How it works
A straightforward path from choosing a service to collection or delivery.
1
Choose a service
Review requirements, official fees, service fees and estimated processing times on our public catalogue.
2
Create your account
Register to save drafts, upload documents securely and manage applications from one dashboard.
3
Complete & upload
Fill application details, upload required documents and save as draft or submit for review.
4
Review & payment
Our team checks completeness. When approved, pay itemised fees to proceed.
5
Processing
We assist with preparation and submission to the relevant authority where applicable.
6
Track & collect
Follow timeline updates until ready for collection or delivery, where the service allows.
What happens after you submit?
- Your application is assigned an application number for tracking.
- Documents are reviewed — you may be asked to provide more information.
- When approved for payment, fees are itemised on your dashboard.
- After payment confirmation, processing continues with status updates on your timeline.
PrimeDocs Ghana is an independent documentation assistance and application-support service. PrimeDocs Ghana is not a government agency and does not independently issue passports, certificates, licences, Ghana Cards or other official documents. All official applications are reviewed, approved, processed and issued by the appropriate government authorities. Processing times are estimates and may change based on verification requirements, system availability and the issuing authority.